Privacy policy
Last updated: January 28, 2026
This Privacy Policy explains how Boulle collects, uses, and shares personal information when you visit or make a purchase from our Shopify-powered store.
1. Information we collect
Depending on how you interact with our store, we may collect:
- Contact and order details (such as name, shipping address, billing address, email, phone, order history).
- Payment-related information needed to process transactions (handled through payment processors).
- Device and usage data (such as browser type, IP address, cookie identifiers, pages viewed, and interactions), which may be collected through cookies and similar technologies.
- Customer support information you provide when contacting us.
2. How we use personal information
We use personal information to:
- Process and fulfill orders, including shipping, returns, and refunds.
- Communicate with you about your order, account, or customer service requests.
- Provide and improve store functionality, performance, and user experience.
- Help detect, prevent, or investigate fraudulent or unauthorized activity.
- Comply with legal obligations and enforce our terms.
3. How we share personal information
We may share personal information with:
- Shopify (our ecommerce platform) and service providers that support store operations.
- Payment processors and financial institutions to process transactions.
- Shipping carriers (USPS/UPS/FedEx/regional carriers) to deliver orders and provide tracking.
- Professional advisers or authorities when required for legal compliance or protection of rights.
4. Cookies and similar technologies
We use cookies and similar tools to operate our store, remember preferences, support analytics, and improve performance. You can control cookie settings through your browser; disabling cookies may affect site functionality.
5. Data retention
We retain personal information as needed to provide services, maintain business records, comply with legal requirements, resolve disputes, and enforce agreements.
6. Your choices and rights
Depending on your location, you may have rights to request access, correction, or deletion of certain personal information. You can submit privacy requests using the contact information below. We may need to verify your identity before responding.
7. Contact for privacy questions
For privacy questions or requests, contact us using the Merchant Information section below.
8. Merchant Information
Store name: Boulle
Address: 7246 SW 204th Ave apt 3, Aloha, Oregon 97007, United States
Phone: +1 502-376-8392
Email: info@boulle.shop
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)